Why doesn’t my Gift Card code work?
By admin In PUMP! Underwear FAQ Website Problems and IssuesThere are two types of codes that can be used in the Cart Page. The most common reason is the code is being entered in the wrong section.
1) A promo card should go in the Discount Codes section/tab
2) A purchased gift card should go in the Gift Card section/tab.
To know which one to use, Promo Gift Cards usually have expiry dates, while Purchased gift cards never expire.
Once you enter the code, hit the “Apply/Activate” button to apply your card. If this still does not work, please let us know.
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