Tracking numbers are only included in Expedited, XpressPost and Priority Express Delivery shipping methods.

If you have chosen our Standard, Flat-Rate, Small Packets or Free shipping methods, you will not have tracking options.

Do note that your e-mail confirmation does show a tracking number even for non-trackable methods which is cause for most confusion, however this is an internal-use only code solely for Canada Post’s own internal usage and will not work if you enter it on their website for tracking. 

 

Identify Tracking Numbers by format:

 

Tracking Number Format Carrier Service Link to track
300721478544924947 18 digits Canada Post Small Packets not trackable
9399482146842654 16 digits Canada Post Expedited Canada Track it here
AA 000 000 000 AA 13 digits Canada Post Xpresspost / Expedited USA Track it here
 2568792343 10 digits DHL Express WorldWide Track it here
AA1234567 2 letters 7 numbers Parcel Force  UK Track it here
AAAA1234567890 4 letters 10 numbers Parcel Force  UK Track it here
AA123456789GB 2 letters and 9 numbers and GB Parce Force Exports/International Track it here
123456789012 12 numbers Parcel Force  Exports/International Track it here
AA123456789GB 2 letters and 9 numbers and GB Royal Mail Exports/International Track it here
123456789000000 15 digits Fedex Express/Priority Track it here
123456789000 12 digits FedEx Ground Track it here