Be sure to check your tracking number for quick assistance to finding out where your package is located. *Please note, not all shipping methods provide tracking numbers. (see shipment methods) If you do not have a tracking number, and your order has surpassed the shipping timeframe,…
You can find the SKU – UPC and EAN13 product codes here https://www.pumpunderwear.com/product-information-barcodes-sku-upc-and-ean
If you have a gift card that was purchased (by you or someone you know) then you can redeem the gift card for store credit which then allows you to apply it upon checkout. If you are entering the correct code and still get a…
PUMP! Underwear is made of fabrics specifically engineered to be supple, breathable and most importantly, COMFORTABLE! Our underwear is on the form-fitting side, but it really all depends on how you like to wear your underwear. The goal is to accentuate your body’s natural form, all the while…
Returns Based on current laws, we cannot accept exchanges/returns of used, or worn underwear unless deemed defective by us or from shipment. Defective merchandise (this rarely ever happens) will be replaced free of charge. If incorrect merchandise is shipped in error, we will ship the correct…
This could be because you logged into a wholesale store when your account is not authorized for wholesale. If you return to the US or default store, you will be able to see products in inventory. If you ARE a wholesale customer and still see…
Tracking numbers are only included in Expedited, XpressPost and Priority Express Delivery shipping methods. If you have chosen our Standard, Flat-Rate, Small Packets or Free shipping methods, you will not have tracking options. Do note that your e-mail confirmation does show a tracking number even for non-trackable methods which…
PUMP! models have one thing in common…they all have the “IT” factor. You know, that intangible quality that sets someone apart? It’s not just about looking good, its about the kind of energy you bring to a photo shoot. We look for outgoing men with…
We re-produce and re-stock our products continuously. Check back for new inventory every week around the Wednesday – Thursday time period. The best way to become aware if an item has come back in stock is to visit our website at www.pumpunderwear.com Inventory is different…
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