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In PUMP! Underwear Customer Service / FAQ Model inquiries |
Thank you for your interest in PUMP!
If you wish to become a PUMP! model, please do submit your model application via the following link:
http://mag.pumpunderwear.com/model-submission-form/
Please note that it can take time to respond as we solely scout for models at distinct and minimal periods of the...
In PUMP! Underwear Customer Service / FAQ Shipping Packages |
If your address was input incorrectly and/or there is missing an apartment number, you must contact us at service@pumpunderwear.com immediately.
If your order is processed and/or shipped by our system, it will be too late to change the shipping information. From here you can follow the...
In PUMP! Underwear Customer Service / FAQ Wholesale |
Thank you for your interest in PUMP!We gladly accept all potential applications for Wholesale Partners.
Please follow the directions below to apply:http://mag.pumpunderwear.com/pump-wholesale-request-and-application-form/Best of luck!
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In PUMP! Underwear Customer Service / FAQ Website Problems and Issues |
We apologize for problems logging in. We had some issues when password security encryption was upgraded and a new more secure algorithm was used to store password hashes.
However that problem is now resolved but you would need to do a new password reset request....
In PUMP! Underwear Customer Service / FAQ Website Problems and Issues |
We apologize for problems logging in. We had some issues when password security encryption was upgraded and a new more secure algorithm was used to store password hashes.
However that problem is now resolved but you would need to do a new password reset request....
In PUMP! Underwear Customer Service / FAQ Website Problems and Issues |
For Non-Wholesale Customers
This could be because you logged into a wholesale store when your account is not yet authorized for wholesale or is still pending application. If you choose from the Flag store switcher another store, for example, the US, Canada or any non-wholesale store, you should be able...
In PUMP! Underwear Customer Service / FAQ Orders |
Be sure to check your tracking number for quick assistance to finding out where your package is located. *Please note, not all shipping methods provide tracking numbers. (see shipment methods)
If you do not have a tracking number, and your order has surpassed the shipping timeframe, please...
In PUMP! Underwear FAQ Wholesale |
You can find the SKU - UPC and EAN13 product codes here
https://www.pumpunderwear.com/product-information-barcodes-sku-upc-and-ean
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