09 Jan

Great job! You’ve created your first

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

09 Jan

0

Great job! You’ve created your first

In Uncategorized | No comment

GREAT JOB! You’ve created your first shipment. Now what?=0D=0A=0D=0A=
Hi Sam!=0D=0A=0D=0AHere are some quick reminders and additional t=
ips you might find helpful.=0D=0A=0D=0A=0D=0AStep 1: Schedule pic=
kup (or drop off package)=0D=0A=0D=0AAfter you=E2=80=99ve printed=
and securely attached the shipping label to your package(s), it=E2=
=80=99s time to schedule a pickup.=E2=80=8B=0D=0A=0D=0AUnless of =
course, you plan on dropping it off yourself. Then here=E2=80=99s=
a handy link to help you find the closest drop off location.=E2=80=
=8B=0D=0A=0D=0A=0D=0A=0D=0AStep 2: Track your shipment=0D=0A=0D=0A=
The carrier expects you to track and monitor all your packages. I=
f you notice any problems, you need to call them right away and l=
et them know. Don=E2=80=99t worry, we=E2=80=99ve made =0D=0Athis =
process really easy with our Smart Tracking. Smart tracking is av=
ailable for all shipments sent through Secureship.=0D=0A=0D=0ASma=
rt Tracking will automatically search through all your shipments =
that have a problem and require your attention. Smart Tracking wi=
ll then make it easy for you to see =0D=0Awhich ones have problem=
s compared to the ones that are happily on their way.=0D=0A=0D=0A=
=0D=0AChange of plans?=0D=0A=0D=0AIf your plans change and you do=
n=E2=80=99t need to label anymore, simply cancel the pickup and d=
iscard the label.=E2=80=8B=0D=0A=0D=0A=0D=0AIf you like, you can =
also delete the shipment from your history. It=E2=80=99s complete=
ly optional and is a great way to keep your shipment history clea=
n. =0D=0ADon=E2=80=99t worry, with Secureship, you=E2=80=99re on=
ly charged for shipments that are received by the carrier.=E2=80=8B=
=0D=0A=0D=0A=0D=0AAlways remember to package your items securely =
and be mindful of items that aren=E2=80=99t insurable. If you hav=
e any questions, feel free to contact one of our Shipping Guru=E2=
=80=99s at any time.=0D=0A=0D=0A=0D=0A=0D=0AHappy Shipping!=0D=0A

16 Jan

0

In Uncategorized | No comment

30 Apr

0

Why did I get over charged?

In PUMP! Underwear Customer Service / FAQ Website Problems and Issues | No comment

Almost always, the reason for the over payment is because the transaction was done in the wrong currency.

For examples:

You got charged 100$ USD when it should have been 100$ CDN. This would show up on your statement as approx. 128$CDN + banks will add a service charge to foreign exchanges making it seem like you got overcharged.
You got charged 100£ for an order that was $100 USD. This would show on your statement as 137.77$USD + banks will add a service.

How do transactions get charged in the wrong currency?

This can happen because you are in the wrong store view. For example, you are in the USA store instead of the Canada store. An easy way to check is to look at the flag beside the logo and make sure you are in the right store.

This also happens when you use a saved credit card that was saved in another currency. If you place an order in the wrong store, and choose the save credit card option, then that card will forever process transactions in that currency, even if you choose a different currency or store, the saved credit card currency overrides all other currency settings.

To fix this