Any garment made out of cotton will shrink when washed and/or dried using heat. We strongly recommend washing your PUMP! Underwear in cold water and hang to dry if possible. You can also try a dryer if it has a temperature setting with the temp. set to low. This will ensure that your undies stay looking great!
Sizing all depends on how you look to wear your underwear. Some prefer more room, while others prefer more support. We try to find the perfect balance while keeping you looking your best. Here is a general guide/size chart
Micro-mesh is a beautiful high tech fabric that is both functional and fashionable. Composed of nylon and spandex, our micro-mesh garments are soft, breathable and incredibly comfortable to wear. The tiny punctures in the fabric promote ventilation, keeping you cool and dry wether your at work, at the gym or out on the town. It also boasts superior elasticity, so it comfortably contours the body’s natural shape.
Our underwear, jocks and beach hoods are made of highest quality materials available. Our Touchdown Boxers, Touchdown Briefs, Joggers and Beach Hoods are made of nylon, cotton, spandex. Our Classic Boxers, Neon Fuel Boxers as well as the Scorpion Brief are made of cotton and spandex. Our cotton cup jocks are made of cotton and spandex, while our micro-mesh cup jocks are made of nylon, cotton and spandex.
Our current size chart only goes up to XL.
PUMP! Discount Codes can be found in a few different places. The most common place is on the back of a PUMP! $10 card. We also have discount codes available when we launch new promotional videos. In this case, the code appears while you are watching the video. Lastly, we provide discount codes to some of the events we sponsor. In these cases, promoters or event co-ordinators reveal the code to their audience either on big screens at the events, or verbally.
Regardless of where you obtained a discount code, there are two important thing to know…
1-Discount Codes have expiration dates, so be sure to verify when they expire.
2- Discount Codes are always entered at the same place on our website. When proceeding to “Your Cart” page, look for the “Discount Code” box. Click on the “Discount Code” box, enter the code, and then click on “Apply Coupon”. It’s as easy as that!
PayPal eCheck is a method of payment offered by PayPal.
We do not recommend this method of payment because it can take 4-10 days for it clear. During this time we are unable to even accept the transaction and ship because PayPal does not allow us to. Unless you are not in hurry at all for your order, this method should not be used.
More about PayPal eChecks can be found here
eChecks are one type of bank payment and usually take 6-8 business days* to process. They are used when buyers have not linked a backup payment source (like a debit or credit card) to their PayPal accounts, or when a transaction is too risky to allow an instant payment.
*Note: Bank processing times vary by the buyer’s country.
| Australia | 3-5 business days |
|---|---|
| Brazil | 1-3 business days |
| Canada | 6-8 business days |
| France | 8-10 business days |
| Netherlands | 4-6 business days |
| United Kingdom | 5-7 business days |
| United States | 3-5 business days |
There are two types of codes that can be used in the Cart Page. The most common reason is the code is being entered in the wrong section.
1) A promo card should go in the Discount Codes section/tab
2) A purchased gift card should go in the Gift Card section/tab.
To know which one to use, Promo Gift Cards usually have expiry dates, while Purchased gift cards never expire.
Once you enter the code, hit the “Apply/Activate” button to apply your card. If this still does not work, please let us know.
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